Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
Level 2
posted Apr 18, 2020 6:41:12 PM

I filed my income tax almost 3 months ago and it's still in processing I can't get in touch with no one can somebody tell me something

0 3 530
3 Replies
Returning Member
Apr 18, 2020 11:13:40 PM

I have the same problem as you. I filed my taxes in January.  I havent received my federal. I did get my state. Now my stimulus is missing. The irs site says it was deposited april 15th though 

New Member
May 8, 2020 4:12:11 PM

I am in the same boat. I filed on January 31st, I received my state, but not my federal or my stimulus. I did receive a letter at the end of March asking me to prove I paid my insurance premiums - but I haven't had any updates since I mailed those off the 2nd week in April.

Level 15
May 8, 2020 4:21:38 PM

 

Waiting is frustrating—refunds are taking longer in many cases.  These are not normal times.  It is not possible for TurboTax to speed up the IRS for you.  It seems to be taking longer than usual for them to process returns.  They are short staffed; and they are processing millions of tax returns at the same time that they have been burdened with the task of processing millions of stimulus checks.  The IRS is not taking calls right now.

 

https://turbotax.intuit.com/tax-tools/efile-status-lookup/

TurboTax gives you an estimated date for receiving your refund based on a 21 day average from your date of acceptance, but it can take longer.  Many refunds are taking longer during the pandemic. 

 

Once your federal return has been accepted by the IRS, only the IRS has any control. TurboTax does not receive any updates from the IRS. Your ONLY source of information about your refund now is the IRS.

You need your filing status, your Social Security number and the exact amount  (line 20 of your Form 1040) of your federal refund to track your Federal refund:   

https://www.irs.gov/refunds

To track your state refund:    

https://ttlc.intuit.com/questions/1899433-how-do-i-track-my-state-refund

 

https://ttlc.intuit.com/questions/1901548-why-do-some-refunds-take-longer-than-others

If you chose to have your TurboTax fees deducted from your federal refund, that will take some extra time, while the third party bank handles the refund processing.

https://www.irs.gov/refunds/tax-season-refund-frequently-asked-questions

https://ttlc.intuit.com/questions/2840013-does-accepted-mean-my-refund-is-approved