Sorry if you used the Desktop CD/Download program then the only copy is/was on your computer. Turbo Tax doesn't have or store a copy even if you efiled it. Check your backups for any .tax or .tax2019 files.
If you used the Windows Desktop program you need the file ending in .taxyyyy to open in it. The tax files (and PDF files) should be in your Documents then in a Turbo Tax subfolder. If you can't find them do a search for all files ending in .tax or .tax2020 or .tax2019, etc. And check the Recycle Bin. For Windows 10 check the One Drive. Did you make any backups? Like DropBox.
If you don't have the main .tax file you might have one that starts with a Tilde sign ~ like "~your name.tax2019". That file is if your computer crashes or your real file gets lost or deleted or corrupt so you can restore it.
Find your Tax file in Windows
Did you save your return? In Windows you have to manually save, although it will ask if you want to save when you exit the program or switch to another return.
Try this......start the program. Then go up to File-Open and seep if it finds your file.
Sorry if you used the Desktop CD/Download program then the only copy is/was on your computer. Turbo Tax doesn't have or store a copy even if you efiled it. Check your backups for any .tax or .tax2019 files.
If you used the Windows Desktop program you need the file ending in .taxyyyy to open in it. The tax files (and PDF files) should be in your Documents then in a Turbo Tax subfolder. If you can't find them do a search for all files ending in .tax or .tax2020 or .tax2019, etc. And check the Recycle Bin. For Windows 10 check the One Drive. Did you make any backups? Like DropBox.
If you don't have the main .tax file you might have one that starts with a Tilde sign ~ like "~your name.tax2019". That file is if your computer crashes or your real file gets lost or deleted or corrupt so you can restore it.
Find your Tax file in Windows
Did you save your return? In Windows you have to manually save, although it will ask if you want to save when you exit the program or switch to another return.
Try this......start the program. Then go up to File-Open and seep if it finds your file.
Thanks for the info. My work was done on a Windows 10 PC. It was l long shot thinking that maybe Turbo Tax retained a copy when I e-filed. Fortunately, I was able to retrieve a backup copy from My Passport external hard drive. Never had needed to to do that before in all the years I have had the drive. Buying that sure paid off.
I took all the steps you outlined but for some reason the 2019 tax files were deleted. They were not even on the One Drive. I have the printed 2019 Federal and State returns but of course that is not going to help me import them into the 2020 Turbo Tax program (unless I entered all that printed information anew into the 2019 Turbo Tax program, something I considered). It's strange because I have been using Turbo Tax since about 2000 and had always saved the returns. Maybe time to use online Turbo Tax version?
Thanks, again, for the speedy reply.