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New Member
posted Mar 16, 2020 6:03:28 PM

I filed my 2018 tax return. Now I need to file an amended return, but the error message is preventing me from viewing it. What is the solution.

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3 Replies
New Member
Mar 16, 2020 6:06:08 PM

In order to file on line or on my computer, I still need to recover the information error 190 is preventing access too.  Do you have a phone number where we can speak by phone. 

Intuit Alumni
Mar 16, 2020 6:23:46 PM

You are not able to file an amended return online. It needs to be printed and mailed. Please see the TurboTax FAQ How do I amend my 2018 TurboTax Online return? for instructions.

If you would still like to speak to TurboTax Customer Support, you can reach out via the Contact Us link below:

https://support.turbotax.intuit.com/contact/

Returning Member
Apr 28, 2020 7:44:36 PM

They still need to get around the Error 190 and open the return to see exactly what to amend.  The question hasn't been answered.  I'm interested in the answer as I have the same issue.