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New Member
posted Apr 5, 2025 12:47:06 PM

I filed a return with TT Online last year and received a confirmation of submission, but I've just found out it was never received by the IRS. What are my options?

I was able to download the .tax file for the 2023 return, but I did everything online, so it is wildly unhelpful.

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Expert Alumni
Apr 8, 2025 10:27:11 AM

Please call TurboTax Customer service.  We can't see your account in community. Here is a link:  Turbo Tax Customer Service