I failed to activate my 2020 Turbo Tax. Error msg: All available activations for that code have been used. Error code: 603 Which is not true. What should I do?

I vaguely remember in 2021, I encountered a similar error msg but was able to activate it thru various attempts. Could you please show me how? Thanks!!!

666

Intuit Alumni

Feb 20, 2023 12:55:53 PM

Please click here to contact customer support for assistance with this error.

Level 2

Feb 22, 2023 9:59:56 PM

My problem is not solved yet. I am travelling, unable to call TurboTax via Int'l dial. Could TurboTax help me solve it? I think was asked to reinstall a few times before, exhausting my 5 activation codes.

Level 2

Feb 22, 2023 10:28:36 PM

I wish Turbo Tax could check my record and send me solution via email, thanks!!!

Intuit Alumni

Feb 23, 2023 1:37:01 PM

@yulingdaiusa

Please see the FAQ link provided below and let us know if this resolves your issue. If it does not, I do understand you are traveling, however, to get proper assistance, you would need to reach out to TurboTax Customer Support for further assistance:

Error code 603: All the available activations for that code has been used.

Level 2

Feb 23, 2023 2:57:28 PM

Thanks! If I wait till I can call TurboTax Customer Support in two weeks time, would they help me resolved it for free?

Intuit Alumni

Feb 24, 2023 12:31:30 PM

It depends on your version of Turbo Tax; for example the Free Edition will require an upgrade for phone support.

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I failed to activate my 2020 Turbo Tax. Error msg: All available activations for that code have been used. Error code: 603 Which is not true. What should I do?