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New Member
posted Mar 3, 2020 8:41:18 AM

I entered the correct information to get my refund status and the irs pages is telling me there is no information. I filed at the begining of February. Why am i seeing this?

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3 Replies
Intuit Alumni
Mar 3, 2020 2:02:26 PM

Be sure when checking Where’s My Federal Refund? site that you are entering only your Federal refund amount. This can be found on your Federal form 1040, line 21a. If you paid any fees out of your federal refund, use the refund figure prior to the deduction of he fees. Also if you filed joint, be sure to enter the filers name that appears first on the return.

If you are still not receiving a status, continue monitoring your refund on the Where’s My Federal Refund? site. The IRS maybe updating right now. Updates are made daily, usually overnight.

Level 1
Mar 24, 2020 5:39:34 PM

Hey did you receive your refund? Mines just  started saying that today and I filed in January.

Intuit Alumni
Mar 24, 2020 5:58:21 PM

If you see that message You may not have entered your information correctly, select the Re-Enter button to try again. In particular, make sure you enter your exact federal refund dollar amount. For tax year 2019, you can get this number from line 20 on Form 1040. 

https://ttlc.intuit.com/community/refund-status/help/why-is-there-no-record-of-my-return-at-where-s-my-refund-wmr/00/26435