I didn't have to file a tax return this year and your software did not flag this. You charged me anyway for using your service. I did not file my taxes. I want a refund.

337

Level 15

Jun 1, 2019 10:55:20 AM

There is no fee to try the program, and nothing is charged unless and until one tries to file or print the return.

This is mainly a user community forum--not a direct route to TurboTax Support--and nothing account-specific can be handled here. Since you already paid, you would need to speak to TurboTax Support about your issue.

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https://ttlc.intuit.com/replies/3300041

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I didn't have to file a tax return this year and your software did not flag this. You charged me anyway for using your service. I did not file my taxes. I want a refund.