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New Member
posted Jun 4, 2019 2:24:14 PM

I did not receive a 1098-C for my car donation- only a letter. Why is Turbo tax telling me the worth is 0 when I have the letter confirming a $500 write-off?

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1 Best answer
Intuit Alumni
Jun 4, 2019 2:24:15 PM

What you have is a substitute 1098-C.

Tell the program that you have a 1098-C, and enter the info from the letter. "Letter" isn't a category that TurboTax understands.

Make sure that you hang onto the letter, in case the IRS contacts you to complain that they can't find the 1098-C.

1 Replies
Intuit Alumni
Jun 4, 2019 2:24:15 PM

What you have is a substitute 1098-C.

Tell the program that you have a 1098-C, and enter the info from the letter. "Letter" isn't a category that TurboTax understands.

Make sure that you hang onto the letter, in case the IRS contacts you to complain that they can't find the 1098-C.