Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
Level 2
posted Jan 27, 2020 4:49:50 PM

I chose the option to get a refund advance and was approved for it when I filed. Now I received a email from the turbo card saying i was not approved. Is there a way I can verify and check that?

0 1 137
1 Replies
Intuit Alumni
Jan 27, 2020 9:04:15 PM

If you don't qualify, you'll receive an email confirming you won’t receive a Refund Advance. It will include information about why you were not eligible for a Refund Advance. Your federal refund (minus any other agreed upon fees) will be loaded onto a Turbo Visa Debit Card. Please click here for more information.