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New Member
posted Oct 28, 2023 11:42:43 AM

I cant find my 2021 return, can I renter and create a new one?

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4 Replies
Level 15
Oct 28, 2023 11:46:30 AM

To access your prior year online tax returns sign onto the TurboTax website with the User ID you used to create the account - https://myturbotax.intuit.com/

 

Start the 2022 online tax return by entering some personal information then click on Tax Home on the left side of the screen.

 

On the Tax Home webpage -

Scroll down to the section Your tax returns & documents.  Click on the Year and Click on Download/print return (PDF)

 

If you used the desktop CD/Download editions installed on your computer, the only copy of your tax data file and any PDF's will be on the computer where the return was created.  TurboTax does not store online any returns completed using the desktop editions.

 

Or go to this IRS website for free federal tax return transcripts - https://www.irs.gov/individuals/get-transcript

For a fee of $43 you can get a complete federal tax return from the IRS by completing Form 4506 - http://www.irs.gov/pub/irs-pdf/f4506.pdf

Level 15
Oct 28, 2023 5:06:04 PM

You don't have to create a new tax return, but you can no longer finish your 2021 tax return in TurboTax Online. You have to use the CD/Download TurboTax software for 2021.


If you started your 2021 tax return in TurboTax Online, go to the following link for instructions to complete it.


How do I finish a prior-year return that I started in TurboTax Online?


Tax returns for past years cannot be e-filed. You will have to print your 2021 tax return, sign it, and file it by mail.

 

New Member
Oct 29, 2023 8:07:34 AM

Thank you, I found my original disc for 2021 but I cant find the activation code, any ides around that?

Level 15
Oct 29, 2023 8:17:45 AM


@soccerdude1166 wrote:

Thank you, I found my original disc for 2021 but I cant find the activation code, any ides around that?


See this TurboTax support FAQ for the license code - https://ttlc.intuit.com/turbotax-support/en-us/help-article/product-system-requirements/find-license...

 

Otherwise you will need to contact TurboTax support for assistance.

Support is open from 5am to 5pm Pacific time, Monday thru Friday

 

See this TurboTax support FAQ for contacting support - https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/turbotax-phone-number...


Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax