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Not applicable
posted Apr 16, 2025 9:09:26 AM

I can view and download my uploaded docs but can't delete them. Please help.

0 5 509
5 Replies
Level 15
Apr 16, 2025 9:33:44 AM

Could you clarify---- specifically what are you trying to delete and from where?  

Employee Tax Expert
Apr 16, 2025 9:35:30 AM

You can delete these documents but will need to take a few steps to get to this function.

 

  • Log back into your TurboTax Online account.  
  • Select Documents from the left panel of the program.
  • Then, use the arrow on the main screen to the right of view documents from and select the applicable year.  

 

  • Once you do that, you should see a list of all the documents saved to your account.
  • Select the 3 dots to the right of the applicable file.
  • Select delete to remove this document from your Online account.  

Not applicable
Apr 16, 2025 9:36:14 AM

I logged into Intuit online.  I went to Documents.  I selected Personal. I selected all documents shown.  I only can download.  I want to delete them.

 

Not applicable
Apr 16, 2025 9:52:47 AM

I don't have an online TurboTax account.  I have an online Intuit account.  There isn't an option to delete, only to download.

Expert Alumni
Apr 16, 2025 2:38:38 PM

Please call TurboTax Customer service.  Here is a link:  Turbo Tax Customer Service