Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
New Member
posted Mar 23, 2024 10:43:23 AM

I am using TT 2023 desktop for Windows. I already filed my tax return, however when I try to create a new tax return for my daughter, the program crashes/closes.

The TT Error msg I receive says "Looks like we've run into an error. We're sorry but we need to close TT. This may cause you to lose some of the info you've entered so please review your return after restarting to make sure nothing's missing."

0 1 1547
1 Replies
Expert Alumni
Mar 27, 2024 7:39:01 AM

Please call TurboTax Customer service.  Here is a link:  Turbo Tax Customer Service