New Member

posted Jan 14, 2025 4:40:31 PM

I am using the online version for the first time. I have created mu 2024 return and have been updating for the past several weeks. Today my return is empty

How do I retrieve my partially completed return?

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1 Replies

Level 15

Jan 14, 2025 4:43:41 PM

How to view all your accounts
https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/many-intuit-accounts-turbotax/L9aVfKS1Z_US_en_US?uid=ll5g6zcx

It's common to end up with multiple accounts. First LOG OUT of whatever TurboTax account you're logged into right now. Then use this TurboTax account recovery website to get a list of user ID's for an email address. Run the tool against any email addresses you may have used
https://myturbotax.intuit.com/account-recovery/