I am selecting the option to amend my 2023 tax return but when I click it the screen goes white and does not load the next page.

Expert Alumni

Jan 14, 2025 7:51:52 AM

Try closing TurboTax and clearing your Cache and Cookies if you are using TurboTax Online, and reopen TurboTax. You can also try a different browser.

If you want to make changes or add a document to a tax return that has already been submitted, you should follow these guidelines.

You must first wait until the initial return is completely processed.
You will have to use the same TurboTax account that you used for the original tax return.
Once you begin your amendment, you'll see your original return. 
The refund calculator will start new at $0 and only reflect the changes in the refund or tax due
Only make changes to the areas of your return that need amending.
You have three years from the date you filed your return or two years after you paid the tax due (whichever is later) to file an amendment

Select your product below and follow the instructions.