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New Member
posted Mar 5, 2024 9:59:50 AM

I already filled My tax report and it shows as accepted however it's been more than 21 days and I haven't received my refund yet so can you help me?

I submitted My tax report since back on 01/24/2024 and still keep tracking through the IRS website with no response

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2 Replies
Expert Alumni
Mar 5, 2024 10:01:24 AM

Once your return is filed, TurboTax has no control over the processing of your return or the release of your refund.

 

Here are a couple FAQs to track your refund:
When will I get my federal tax refund?
How do I track my state refund?
Why does Where's My Refund say "approved" but TurboTax still says "accepted"?

Level 15
Mar 5, 2024 10:02:08 AM

The 21 days is only a target set be the IRS to send a tax refund, it is not a promise or a guarantee.

 

Only the IRS and your State control when and if a Federal or State tax refund is Approved and Issued.

 

Once a tax return has been Accepted by the IRS or a State, TurboTax receives no further information concerning the tax return or the status of any tax refund.

 

If accepted by the IRS use the federal tax refund website to check the refund status - https://www.irs.gov/refunds

If accepted by the state use this TurboTax support FAQ to check the state tax refund status - https://ttlc.intuit.com/questions/1899433-how-do-i-track-my-state-refund

 

After the tax return has been Accepted by the IRS (meaning only that they received the return) it will be in the Processing mode until the tax refund has been Approved and then an Issue Date will be available on the IRS website.
See this IRS website for federal tax refund FAQ's - https://www.irs.gov/refunds/tax-season-refund-frequently-asked-questions