How to get my $49 back 4 accidental MaxDefend? Didn't know it was included til receipt printed. Don't want it. Shd I use cred card dispute process 2 fix this error?

Update: Got answer to question via "Expert Help" (Turbo Tax Live Premier). Didn't go further into the tax screens after I saw I'd been charged for it. The expert was able to request a "refund" for the "Max Defend" amount. It should take 2 - 3 weeks to post back to credit card. Emailed me confirming action taken and I'll monitor for final resolution.

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1 Best answer

Expert Alumni

Jun 1, 2019 10:34:01 AM

You can contact TurboTax customer support from 5 am to 9 pm Pacific.
https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

Expert Alumni

Jun 1, 2019 10:34:01 AM

You can contact TurboTax customer support from 5 am to 9 pm Pacific.
https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

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How to get my $49 back 4 accidental MaxDefend? Didn't know it was included til receipt printed. Don't want it. Shd I use cred card dispute process 2 fix this error?