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Level 1
posted Jan 22, 2021 5:35:02 PM

How to convert 2019 tax file into pdf

I used a laptop last year to file my taxes after buying  a cd at Costco I emailed TurboTax and got live support to get a digital download. I still have a copy of that original email, but when I click on “view downloads” it doesn’t take me to the digital download area. 

My dilemma is now I am only able to use my iPad as I sold my laptop. What I’m trying to do is open the 2019 tax file using the TurboTax digital download software and convert that file into a pdf. 

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1 Replies
Intuit Alumni
Jan 23, 2021 9:13:05 AM

Your 2019 tax file can only be opened by the Desktop Software. If you can get to a MAC or PC, go to turbotax.com/mydownloads to get your download. Then you can transfer in your tax file and save it as a pdf, not convert it, but open the software, transfer in your tax file, and and save as a PDF.

 

Please see these TurboTax FAQs for more information, How do I open my tax return in the TurboTax softwa... and How do I save my return as a PDF in the TurboTax s...