You'll never get the money before the IRS pays the refund (check www.irs.gov.refunds) -- not just refund approved, but actually paid. Then, it should take no more than 1 or 2 more business days, usually less. If longer, You can contact Santa Barbara Bank & Trust (SBBT) customer service at 877-908-7228 or visit their website www.sbtpg.com
You'll never get the money before the IRS pays the refund (check www.irs.gov.refunds) -- not just refund approved, but actually paid. Then, it should take no more than 1 or 2 more business days, usually less. If longer, You can contact Santa Barbara Bank & Trust (SBBT) customer service at 877-908-7228 or visit their website www.sbtpg.com
So once its sent it will still take 24 to 48hrs to be in my account?
Up to that long. It depends on the deposit availability policy of your bank.
all customer service says is they use green dot bank. ive never used this card before I don't have fees or anything being took out . I keep reading reviews on how peoples money was not deposited . I'm wondering do they deposit in the morning or do I have to wait later in the day .
i should have just went with netspend I'm familiar with there terms
I would like to know the same. I used a prepaid card from turbo tax this year and am still waiting on my refund which was issued to the bank on the 27th
Mine was issued on the 27th also still waiting to be deposit on my turbo card
I have been hunting all day to find answer and it appears that our refund mine and my husbands is being helad by the Treasury department by what’s called a Treasury Offset. This is seemingly due to delinquent student debt. If you have not yet use the TSP website to see if they have received your funds they have an online form you can go through to do so and if they have not received the funds then I would start looking to see if it is being held by the Treasury for some reason. Hope this helps you. Not happy
I’ve also been waiting since the 27th . My refund was “sent” on the 27th around 11:50pm ! And it’s been 2 days now and still nothing on my card ... this is my first time using the TurboTax card and I’ll never do this again ... you can’t even speak with a live representative unless you upgrade and pay $29.99 if anyone gets their refund on the card please let me know how long it took
I have turbo prepaid card and mine said it was sent to my bank on the 27th and I still havent recieve it either..
Shortyc2212 I checked the website it said they are not received anything yet
Which website did you check ? I was Reading another forum it said it could take 1-5 days to go onto the card after it’s been sent
Reed29681 Tpg website its to see if the government is taking anything out for past debt which I dont have
IRS sent mine on the 27th. As soon as it was released, the bank should have deposited it. Net spend NEVER had this issue!! Green dot sucks and since they are NOT the government, why are they holding the funds??? I won't be making this mistake ever again. Intuit needs to get their crap together!!! No banking institute has the right to hold the damn funds.
The IRS used to release funds on one day a week. Now they do it every day. My son's was released and he didnt get it until a Monday. Same thing happened to my friend...Monday. apparently, this green dot bank is trying to pretend they have the right to dispurse funds when they want to. Has anyone looked up this banking institute?! Omg...why would Intuit use them anyway?? Release everyones funds when the IRS does and people might be happier with the service. THATS how you get repeat customers. You have 1 job
I am having the same issue. I will NEVER use green dot services again. Last yr I never had an issue with my Netspend card with my refund. I even used the deluxe option this yr by mistake and still don't have my funds. They are full of shit. My funds has been released on the 27th so why do I have to keep waiting for turbo tax card to release my funds and I paid a fee. This is ridiculous. I've never been so upset.
I keep Seeing some
Reviews saying it takes 1-5 days to release from
Turbo but WHY? i have A friend who used a turbo card and she got hers the 26th !!!!!!! When her sent that was the 27th I’m mad as hell . Where the hell is our money
Right! I thought it was suppose to be faster use the card but i was probably better off just getting a paper check
Exactly!! Every one who had the 27th deposit date has to wait til March 4th to get it. They super wrong for that!
just read all the reviews and i'd have to concur. i will never use Turbo Tax again. hr block and taxact wouldve gotten my money to me already. F*** intuit and green dot for this one.
Green dot has a facebook... you send inquiries and you can rate them. Of course, they lie and say theyll contact you within 24 hrs and they havent contacted me yet!! I have used intuit for 22 years and unfortunately, our time is done. I will NEVER use anything affiliated with Green Dot again!!!!