From what I read, if you get more from a different tax company, then turbotax will refund the purchase you paid for your fed and state taxes. I would have gotten $101 more (and for free) from TaxAct had I used them. Does the guarantee apply to me and how do I go about getting a refund if so?
See this TurboTax support FAQ for the Maximum Refund Guarantee - https://ttlc.intuit.com/community/charges-and-fees/help/what-is-your-maximum-refund-or-tax-savings-guarantee-or-your-money-back-all-about/01/26222
I'm sorry, but the FAQ wasn't clear enough for me. How do I know for a fact that I am eligible and how do I go about asking for it? Do I call a number? Do I send in a refund request?
@tadrianna wrote:
I'm sorry, but the FAQ wasn't clear enough for me. How do I know for a fact that I am eligible and how do I go about asking for it? Do I call a number? Do I send in a refund request?
Click the blue link in that FAQ for the details of the agreement.