I need help downloading my tax receipts
Not sure what you mean by your "receipts." You can print the tax return and the worksheets that are part of the saved pdf of the return.
https://ttlc.intuit.com/community/prior-year-return/help/how-do-i-get-a-copy-of-a-return-i-filed-this-year-in-turbotax-online/00/25932