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Returning Member
posted Dec 1, 2022 12:28:15 PM

How do I finish a return without any charge and how do I print off a return that was completed?

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1 Replies
Level 15
Dec 1, 2022 12:40:16 PM

See this TurboTax support FAQ for completing a 2021 tax return originally started with the online editions - https://ttlc.intuit.com/turbotax-support/en-us/help-article/printers-printing/finish-prior-year-return-started-turbotax-online/L9Oe4M90A_US_en_US?uid=lb5jgq5k

 

A 2021 tax return can no longer be e-filed using TurboTax.  You will have to print, sign, date the tax return and mail the tax return to the IRS.

 

If you paid for the online edition with a credit card you will need to contact TurboTax support so they can push a 2021 installation file to your download account at no charge.

 

See this TurboTax support FAQ for contacting support - https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632

 

Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax