The initial approval is just a pre-qualification. If you don't qualify, you'll receive an email confirming you won’t receive a Refund Advance. It will include information about why you were not eligible for a Refund Advance. Please check your inbox as well as your junk/spam folder for the email. Your federal refund (minus any other agreed upon fees) will be loaded onto a Turbo Visa Debit Card. For more detailed information, please click here.