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New Member
posted Oct 1, 2022 7:24:53 AM

How can I get support from TurboTax Live to respond to IRS notice CP2000?

I used Turbo Tax Live Full Premier Service for my 2020 tax filing and just received a CP2000 notice from IRS contending I owe a lot more taxes. Need support from Turbo Tax to respond.

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6 Replies
Level 15
Oct 1, 2022 7:40:56 AM

Use the TurboTax Audit Support Center to get assistance with the IRS notice you received - https://ttlc.intuit.com/turbotax-support/en-us/help-article/tax-audit/turbotax-audit-support/L6AcMoNFD_US_en_US?uid=l8q0tnbn

New Member
Apr 4, 2023 12:56:22 PM

I received a CP2000 Notice from IRS for the 2021 Tax Return to pay more.  Will you please help me how to handle this letter?

Level 15
Apr 4, 2023 1:08:55 PM


@Chihoko wrote:

I received a CP2000 Notice from IRS for the 2021 Tax Return to pay more.  Will you please help me how to handle this letter?


See this TurboTax support FAQ for assistance with the IRS CP2000 you received - https://ttlc.intuit.com/turbotax-support/en-us/help-article/internal-revenue-service/got-cp2000-notice-irs/L7Da6em2t_US_en_US?uid=lg2ozqb7

Level 2
May 15, 2023 12:50:00 PM

 Can't seem to deal with the automated system to upload copy of IRS Notice to get traction with a live agent and put this matter in the proper hands to manage it, decide where the responsibility lies, and how to cope.  In the balance is $10,057.  Help me out here! 

Level 2
May 15, 2023 12:52:33 PM

I started with Tax Audit.  It closed the case suggesting I contact TurbeTax support.

Level 15
May 15, 2023 1:04:36 PM

@kyschilling Call 800-624-9066 for assistance