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Level 1
posted Jan 11, 2021 12:15:22 PM

Hi,I've noticed there are 2 status updates on the Second Stimulus check-IRS error. One yesterday saying,"we are sorry our checks are still sitting at the IRS. Which is it

the 2nd update was an auto-response to me from TurboTax saying we are pleased to announce that the IRS began sending out the Second Stimulus payment, to those affected by the error, on Jan. 8th?

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4 Replies
Expert Alumni
Jan 11, 2021 1:03:03 PM

If you received an email from us, your stimulus payment should be deposited in the next few days. 

 

Please be patient, it may take some time for your stimulus payment to be processed by your bank and show up in your account.

 

We understand that the IRS Get My Payment tool may not be updated for a few days. Please be patient, and check back again.

 

We’re doing everything we can to help customers affected by the IRS error get their stimulus payments as soon as possible.

 

Check the IRS Get My Payment tool to see if the IRS has a 2nd stimulus payment for you. The tool should tell you where your stimulus payment was deposited or mailed. The IRS has indicated there’s nothing you can do to change where they send your payment.

  • Note: Updates may not be immediately reflected on IRS.gov, including the Get My Payment tool

 

Please see the following page for additional information: Why Haven’t I Received My Second Stimulus Check?

 

Level 1
Jan 11, 2021 1:18:43 PM

Hi Helen,

 

Thank you for your quick response! 🙂

 

I received an email, last night (01/10), from Greg Johnson- Executive Vice President & General Manager

Stating that the second stimulus payments, that ran into error,  have yet to be sent from the IRS.

 

However, today, TurboTax said (it was updated 17hrs ago)  something like "We are happy to inform you, payments went out from the IRS on Jan. 8th".. 

 

So I was just confused at which update is the TRUE update? LOL

 

p.s. Greg Johnson's email wasn't DIRECTLY to me. Id believe every one received that email.

 

Anyways, Thank you again for messaging me soo quickly! 

 

Very much appreciated 🙂

Level 15
Jan 11, 2021 1:26:06 PM

Here is the Turbotax blog.

https://blog.turbotax.intuit.com/tax-news/why-havent-i-received-my-second-stimulus-check-48743/

 

It appears that Turbotax knows who is affected, but not everyone has had funds released.

Level 1
Jan 21, 2021 9:12:26 AM

Hi Helen,

 

I feel lied to by turbotax... I STILL have not received my Economic Stimulus Relief payment of $600 . It seems everyone else I know has received theirs.. 

 

Who can I speak to in regards to finding out what the heck happened with my account??

 

 

Very frustrated. Been patient since my last message.

 

 

Thanks.