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New Member
posted Jun 4, 2019 4:55:56 PM

Hello! I have my 2016 Turbo Tax saved to computer, why is it not saved on Turbo tax? And yes we filed electrically.

We bought Intuit Turbo Tax Home & Business last year I believe from Sam's Club.  I can access my file on my computer but it is not saved to my Intuit account.   

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1 Best answer
Level 9
Jun 4, 2019 4:55:58 PM

If you used the TurboTax Home & Business CD/Download software installed on your computer to prepare and file that 2016 return and saved as a PDF or tax data file to your computer, that is the only place it's stored. TurboTax does not save copies online when you used the CD/Download version of the software. Only returns prepared and filed in TurboTax Online are stored in your online account. 

How do I get a copy of a tax return prepared with the TurboTax CD/Download software?
https://ttlc.intuit.com/replies/3301414

1 Replies
Level 9
Jun 4, 2019 4:55:58 PM

If you used the TurboTax Home & Business CD/Download software installed on your computer to prepare and file that 2016 return and saved as a PDF or tax data file to your computer, that is the only place it's stored. TurboTax does not save copies online when you used the CD/Download version of the software. Only returns prepared and filed in TurboTax Online are stored in your online account. 

How do I get a copy of a tax return prepared with the TurboTax CD/Download software?
https://ttlc.intuit.com/replies/3301414