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New Member
posted Feb 13, 2021 8:19:51 AM

Hello, I have a specialist working on my taxes and it seems to be at a stand still. Could you please let me know what’s happening?

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1 Replies
Intuit Alumni
Feb 14, 2021 1:11:22 PM

We do not have direct access to your account in this public internet forum. I show that you are posting from TurboTax Live Full Service Deluxe so you are able to connect with a live agent.

 

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