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Level 2
posted Mar 13, 2020 1:12:15 PM

Hello I filed my taxes thru TurboTax and never got my card I called they said they sent another .I didn't get it so I Called again they claimed another was sent out.

The IRS told me today I need to contact yall again and have y'all send another card out with a tracking number.

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2 Best answers
Level 2
Mar 24, 2020 3:14:33 PM

Call corporate at 1-866 652-4611 press 1 then enter ext 3890. You'll be on hold awhile but you'll at least be able to speak to a real live human.

Level 2
Mar 24, 2020 3:17:08 PM

One eight six six

Six five two four six one one press one then ext. Thirty eight ninty.

5 Replies
Intuit Alumni
Mar 13, 2020 2:12:12 PM

For any issues with your Turbo Prepaid Visa, please click here to contact customer support. 

Level 2
Mar 24, 2020 3:14:33 PM

Call corporate at 1-866 652-4611 press 1 then enter ext 3890. You'll be on hold awhile but you'll at least be able to speak to a real live human.

Level 2
Mar 24, 2020 3:17:08 PM

One eight six six

Six five two four six one one press one then ext. Thirty eight ninty.

Intuit Alumni
Mar 24, 2020 3:20:41 PM

Thank you for the updated information. 

Level 2
Mar 24, 2020 3:28:45 PM

No problem most welcome