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New Member
posted Apr 6, 2020 11:28:37 AM

Got a check when I selected direct deposit

When I submitted my taxes this year I selected direct deposit for the refund but I was sent a paper check instead.  Is there a reason I would get a check instead of the refund being directly deposited?  All other years the refunds have been put directly into my bank account.  Will this happen with my stimulus check too?

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5 Replies
Expert Alumni
Apr 7, 2020 9:56:21 AM

Generally speaking, the IRS will change the payment from Direct Deposit to mail a check if there is a problem with the bank account and they are unable to make the payment. 

 

Problems with the bank include a bank account with someone else's name on it, the wrong account or routing number, or some other reason the funds cannot be deposited.

 

I do not know what the IRS will do with your stimulus payment, but it seems likely that they will mail you a check.

New Member
Apr 7, 2020 10:09:58 AM

Do you know if there is a limit on the amount that can be direct deposited?  I think that may have been the issue here since all the banking info was correct.

Expert Alumni
Apr 7, 2020 10:29:24 AM

That would be a question for your bank.

New Member
Mar 24, 2024 7:53:36 AM

I received Direct Deposit for my state Tax returns but the IRS is mailing me a check, how can I get them to do Direct Deposit instead and make sure it does not happen again in the future, given the state returns could do direct depost I am assuming there was no error on the account number or routing number

Level 15
Mar 24, 2024 7:56:54 AM

@prospermang2019 TurboTax gets no information from the IRS after you file your tax return.  Occasionally, the IRS decides--for reasons of its own--to mail you a check instead of making a direct deposit.  Only the IRS can tell you why they issued a check instead of making a direct deposit.  You can call the IRS to ask; be happy you will receive your refund.

To  call the IRS:IRS:  800-829-1040  hours 7 AM - 7 PM local time Mon-Fri

Listen to each menu before making the selection.

First choose your language. Press 1 for English.

Then do NOT choose the first choice re: "Refund", or it will send you to an automated phone line.

Instead, press 2 for "personal income tax".

Then press 1 for "form, tax history, or payment".  

Then press 3 "for all other questions."

Then press 2 "for all other questions."  It should then transfer you to an agent.