Filled out 2019 federal and state tax returns and when try to download/print. It comes in encrypted text. How can I fix this issue or contact turbo tax directly

need to contact number for turbo tax. The help assist is unless in this case.

157

Level 15

Jun 1, 2020 6:02:52 PM

What file did you download? Was it a .tax or .pdf or .txt file? If it downloads as a .txt file, try changing the .txt to .pdf or use a different browser to download it. It doesn't like Microsoft Edge so use something else like Chrome or Firefox.

How to get a copy after filing

https://ttlc.intuit.com/community/prior-year-return/help/how-do-i-get-a-copy-of-a-return-i-filed-this-year-in-turbotax-online/00/25932

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Filled out 2019 federal and state tax returns and when try to download/print. It comes in encrypted text. How can I fix this issue or contact turbo tax directly