They say it will be here any day after they put me on hold for 3 hours. Last 2 times I’ve called they put me on hold for 3+ hours then hang up on me.
You just have to continue to wait. The IRS is very backlogged, and some folks have been waiting since January.
No. unless Where’s My Refund? directs you to call us, our representatives will not be able to provide any additional information.
If Where’s My Refund? says that we’re still processing your return, our representatives won’t be able to give you a specific refund date.
Tax Season Refund Frequently Asked Questions | Internal Revenue Service (irs.gov)
It doesn’t say they are still processing my return. It says sorry it had surpassed my expected return date, it’s been over 90 days since my expected return date.
The IRS has been severely backlogged for a long time. Many people are getting this message. TurboTax does not get any information after you file your tax return so no one at TT knows a specific reason why you are getting that message. If the IRS wants any other information from you they will let you know by letter. Meanwhile all you can do is wait patiently and watch the IRS site. The IRS is your only source of information.