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Level 2
posted Aug 1, 2020 4:33:46 AM

E-filed four months ago. Still nothing.

No refund. No stimulus payment. No letter. No update. Accepted by IRS on April 9. It is now August.

0 4 850
4 Replies
Level 15
Aug 1, 2020 4:54:53 AM

If accepted by the IRS use the federal tax refund website to check the refund status - https://www.irs.gov/refunds

After the tax return has been Accepted by the IRS (meaning only that they received the return) it will be in the Processing mode until the tax refund has been Approved and then an Issue Date will be available on the IRS website.
See this IRS website for federal tax refund FAQ's - https://www.irs.gov/refunds/tax-season-refund-frequently-asked-questions

Call the IRS: 1-800-829-1040 hours 7 AM - 7 PM local time Monday-Friday
When calling the IRS do NOT choose the first option re: "Refund", or it will send you to an automated phone line.
So after first choosing your language, then do NOT choose Option 1 (refund info). Choose option 2 for "personal income tax" instead.
Then press 1 for "form, tax history, or payment".
Then press 3 "for all other questions."
Then press 2 "for all other questions."
- When it asks you to enter your SSN or EIN to access your account information, don't enter anything.
- After it asks twice, you will get another menu.

Press 2 for personal or individual tax questions.
Then press 4 for all other inquiries
It should then transfer you to an agent.

Level 2
Aug 1, 2020 5:54:19 AM

Yeah except you can't actually get anybody on the phone...

Level 15
Aug 1, 2020 6:04:19 AM


@Brittp1984 wrote:

Yeah except you can't actually get anybody on the phone...


Many users have posted that they spoke with an IRS agent if they called first thing in the morning and followed the procedure provided.

Level 2
Aug 1, 2020 6:12:45 PM

Then why are they telling us this???