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Level 2
posted Jun 1, 2019 8:06:10 AM

E.file status says my Mass. state return was accepted. Have not received an accept. email after > 24 hr. Mass. state tax site has no indication of my return. Problem?

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1 Replies
Intuit Alumni
Jun 1, 2019 8:06:11 AM

This is normal, the State Refund process varies. State returns are usually accepted within a few days of filing but every state is different,

If you don't see an update in a few days, you can contact your State Department of Revenue directly - Tax Department: DOR's call center hours for tax help are 8:30 a.m. - 4:30 p.m., Monday through Friday. (617) 887-6367 or (800) 392-6089 (toll-free in Massachusetts) and their website is -  https://bit.ly/2Ttgq3w

How do I contact my state Department of Revenue?
https://ttlc.intuit.com/replies/3302452