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New Member
posted Jan 31, 2020 5:21:43 AM

Does anyone have information about thr turbo debit? When I accepted read as soon as my return was accepted I'd receive ther first 2000 on ther card; however balance on the card I received is still 0.

0 2 645
2 Replies
Level 3
Jan 31, 2020 5:36:40 AM

Check the spg website just type in spg.com it will ask for social refund filing status an federal amount then it will show u at the bottom of the page if santa Barbara bank deposited the money if u were approved it will be 24hrs after they sent it to your card that u will get it

Intuit Alumni
Jan 31, 2020 1:00:15 PM

If you qualify for Refund Advance and are approved for the Turbo Visa Debit Card, within one hour after the return is accepted, you should get the temporary card information via email (please check your Inbox/Junk/Spam folder) which then has to be set up with an online account. Forty-eight hours after acceptance, your advance money will be available on the virtual card. If you don't qualify, you'll receive an email confirming you won’t receive a Refund Advance. It will include information about why you were not eligible for a Refund Advance. Your federal refund (minus any other agreed upon fees) will be loaded onto a Turbo Visa Debit Card once the IRS approves your refund. Be sure to check your inbox as well as your junk/spam folder for the email. For more detailed information, please click here.  If you need additional assistance, please click here for instructions to contact TurboPrepaid customer care.