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New Member
posted Jun 6, 2019 10:43:47 AM

Did taxes on 2/25/18 and unable to print, response is: Your 2017 PDF could not be downloaded at this time. Please try again later. Still not able to print 3/9/18

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1 Replies
Intuit Alumni
Jun 6, 2019 10:43:49 AM

This message means that the software is asking for some form of payment, before you can print.

To fix this:

  1. Go to Previous Taxes
  2. Click on Add a State
  3. Did you file and pay for your State Return? If not, go to State and Delete
  4. Now you should be able to Print

You can also go to Print Center and Click on Pay Now, to Pay to print.

For additional assistance, contact us:https://ttlc.intuit.com/replies/3300041