This message means that the software is asking for some form of payment, before you can print.
To fix this:
- Go to Previous Taxes
- Click on Add a State
- Did you file and pay for your State Return? If not, go to State and Delete
- Now you should be able to Print
You can also go to Print Center and Click on Pay Now, to Pay to print.
For additional assistance, contact us:https://ttlc.intuit.com/replies/3300041
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