Could you look in see why my card not working

Do you mean your prepaid card?

Yes I gave 16 number it's not working

I put my 16 number on the card the card not valid so how I'm get my money if the card not working

If this card don't work how I'm get my money I call the card in two days ago it work now today it's not working I'm just change where my money go

If you have any questions or need assistance with your Turbo Prepaid Visa Card, please visit TurboPrepaidCard.com or call toll-free at (888) 285-4169.

Please see the TurboTax FAQ below for additional information:

https://ttlc.intuit.com/replies/6419975

I will never use turbo tax again got the advance and the temporary card does not work and I call everyday and they tell me something else everyday it now I gotta wait on a new card next month never will I use them again 

Same problem for me

This is a public form and we do not have access to your Turbo Visa Debit Card here in the community. If you have questions or need assistance  with your Turbo Visa Debit Card, please visit:

https://turbodebitcard.intuit.com/, also you can call 1-888-285-4169.

Additionally here is more information on the Turbo Visa Debit Card:

https://ttlc.intuit.com/community/refunds/help/getting-to-know-the-turbo-prepaid-visa-card/00/25569

I been having the same issue. Numerous other complaint sites report the same. I wasn’t able to use my card for purchases so I transferred the money to PayPal. Then the next day can’t even do that. So here we are two days later and the card is still not working. I been calling turbo tax all morning to be disconnected every 45-60 minutes. This is an ongoing problem according to the reviews and other sites. Why is this still ongoing and not fixed?!? This is ridiculous. 

If you have any questions or need assistance with your Turbo Prepaid Visa Card, visit TurboPrepaidCard.com or call toll-free at (888) 285-4169. Do not choose option 2. The recording will repeat a few times, but then you will get more options.

Phone number isn't working, nor the website. So how am I suppose to get my money out of this account? 

Phone number and the website isn't working. 

Phone number and website doesn't work. 

I need to know why it’s not letting me in my turbo card app 

• I was able to login everyday but today it's acting up. I cant even get to the login page.

Perhaps you should wait a few hours and try back later, it could be overwhelmed with heavy volume. 

I can't get into my turbocard it keeps saying error on it. What is going on

I got my taxes today but didnt get my stimulus check will i get that soon 

Also I tried to make a withdraw and check my balance and niether is working I have 500 on my card

• I have access to my Turbo Visa Debit Card: If you have access to your Turbo Visa Debit Card, there is nothing more you need to do. You will be able to immediately use the stimulus funds upon deposit on 4/15. You can sign in to your account to check your balance here: https://secure.turbodebitcard.intuit.com/login 

• I no longer have access to my Turbo Visa Debit Card: If you no longer have access to your Turbo Visa Debit Card, don’t worry. If you have registered your card and know your login credentials, you can request a replacement card by signing in to your Turbo Visa Debit Card account (https://secure.turbodebitcard.intuit.com/account/report-lost-or-stolen). If you don’t know your account login information, call 888-285-4169 for assistance. You will not be charged for a replacement card or check; standard fees will be waived or refunded to you.

Due to unprecedented traffic you may experience some delays on the site or phone line. We know everyone is anxious to get their stimulus money and we appreciate your patience.   

For additional questions, including how to receive a check, please go to the Turbo Visa Debit Card site: https://turbotax.intuit.com/stimulus-check/turbo-card/

My app is not working and when you call them about it ,there is a message that tells you to call back later or tom with no options...what a joke of a card

jkallen74

The Turbo Visa Debit Card app/website is experiencing high volumes today due to stimulus payments being funded. To check your account balance, text “BAL XXXX” (XXXX is the last 4 digits of your card number) to 43411 to get your available balance. If you need another service please check back later.

That number does NOT work. 

If you are unable to get through to Turbo Visa Debit Card please check back as they are experiencing high volume due to stimulus payments being funded.

Your service is the worst i have ever had im going to put this on ever review and social media site i can my card does not work anymore i got the first stimulus money on it now it said i need to change my pin i try to log in and nothing i put my card number in and all it says is to enter a valid card number i need this second round of money called 10 time on the phone over a half hour every time after 15 mins phone goes silent im over this can i please get some help if not im going to give you the worst ratings on ever site i can