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New Member
posted Mar 17, 2020 7:16:32 PM

Check instead of Direct Deposit

Hello,

 I submitted my e-file on February 15. I received my Arizona tax return via direct apposite however the IRS did not direct deposit my federal refund.

 

When I check the “where is my refund “it states they mailed a check on March 11.

 

Why are they mailing a check when I selected direct deposit?

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1 Replies
Intuit Alumni
Mar 18, 2020 8:45:02 AM

Only the IRS would be able to provide that information. If your financial institution rejected the deposit for any reason, the IRS will then mail a paper refund check. If you'd like to contact the IRS, please see the TurboTax FAQ How do I contact the Internal Revenue Service (IRS)? for instructions on contacting them.