Case# xxxxxxxxx. I received an email last night to help me open my return and make a change before it goes to the irs. How can I open the attachment?

I marked that I had not received the second stimulus Payment and now I have received it. Turbo Tax sent me an email last not which appears to have an attachment I can't open.

1200

Intuit Alumni

Feb 6, 2021 10:03:07 AM

Can you please be more specific as to the email you received?

For information about claiming the Recovery Rebate after receiving both stimulus checks, please see this FAQ: I've already claimed the Recovery Rebate Credit. How can I review and update my 2020 tax return?

New Member

Feb 8, 2021 10:07:58 AM

I was expecting to receive an email today saying my return had been sent back to me so I could make a correction. Have those emails been sent out?

Level 8

Feb 8, 2021 3:06:36 PM

I have been informed that these emails are still going out as Intuit "central" aka - CA (I am not sure your location) is still at 3pm. I just wanted to let you know.

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Case# xxxxxxxxx. I received an email last night to help me open my return and make a change before it goes to the irs. How can I open the attachment?