Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
Level 1
posted Jan 20, 2022 8:33:22 PM

Can we use our bank account for our advance refund instead of Credit Karma?

0 5 475
5 Replies
Level 15
Jan 20, 2022 9:02:54 PM

No. The Refund Advance is available only on a Credit Karma Visa Debit Card.

 

Level 1
Jan 20, 2022 9:58:36 PM

Thank you

New Member
Jan 28, 2022 2:03:54 PM

 What if for whatever reason they are having trouble with their system can't verify your identity they can't figure it out and we're left with no other options so am I just supposed to start my taxes with another company or what there's absolutely no other way to get an advance I got one last year on a Turbo card why can't I use that?

Level 15
Jan 28, 2022 2:08:19 PM

@shrimpmonkey We are other users.   We have no power over how the terms of the refund advance are set up.   This year the terms require a credit karma card.   If you do not want to wait for the "bugs" to be worked out then you are free to prepare your tax return somewhere else.

New Member
Jan 28, 2022 11:11:08 PM

So this is the kind of response we as TurboTax customers are supposed get? I have been using TurboTax for many years and this year is crap!! Credit Karma is a joke!! They can't verify my identity but they can monitor my credit score?? How's that even possible?? The "bugs" should've been worked out before the program was rolled out to customers!