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New Member
posted Jun 6, 2019 12:36:23 PM

Can I transfer money from my turbo tax prepaid card to my bank account

My card hasn’t arrived yet also

1 167 35227
24 Replies
Expert Alumni
Jun 6, 2019 12:36:24 PM

Yes, you should be able to send money from your card to your bank.  

Please see this TurboTax FAQ for more information about using your Turbo Prepaid Visa® Card: https://ttlc.intuit.com/replies/6467272

For more information: https://www.turboprepaidcard.com/

Level 3
Feb 15, 2020 7:53:29 AM

Not easily.  Search for my responses but I think intuit is blocking my responses.  I been to hell and back trying to get funds out. 

Intuit Alumni
Feb 15, 2020 9:45:05 AM

According to the following fee schedule, you should be able to withdraw funds from approved ATMs and a Bank Teller.

Turbo Prepaid Visa Card Fees 

 

Returning Member
Feb 16, 2020 9:40:14 AM

You have sent me messages  3 times about sending my card and I haven't received it yet!!!

Intuit Alumni
Feb 16, 2020 9:48:55 AM

If it's been more than 10 business days since you registered your card and it still has not arrived you may need to report it. 

To receive a replacement card, you can call the Turbo Tax Prepaid Card Customer Service at: (888) 285-4169. 

 

Please see the TurboTax FAQ below for more information on the Turbo Card.

https://turbodebitcard.intuit.com/help-faq-s

Level 3
Feb 21, 2020 5:55:24 PM

Let me tell you. I will never order a turbo tax card again. I have my own bank account. Never received my card and filed over 20 days ago. My refund is there and I can’t even get my money, on top of that I only ordered for the advance and didn’t even get that. Then to top it off they had a temp card number for online shopping and as soon as my refund hit they took the temp card off. I called the call center and all the reps say the same thing over and over. Im going to be pressing charges if my card is not here in a few days. They shouldn’t say things to get people to get the stupid card and never send them out. I’m so over it. Keep sending emails saying activate a non-existent card. 

Level 2
Feb 21, 2020 10:59:20 PM

How do you do that?! I don’t want this card I have bills that automatically come out of my own bank account 

Expert Alumni
Feb 22, 2020 8:22:10 AM

All questions concerning the TurboTax Prepaid Visa card from Greendot, or your account with them,  should be directed to their customer service.  Find more information at https://turbodebitcard.intuit.com/contact-us

 

Getting to know the Turbo® Visa® Debit Card

Level 3
Feb 22, 2020 4:57:07 PM

Hold it.  You folks promote a feature of using TurboCard to receive our refunds.  I will receive $12,000 and the only way to get to the funds is thru ATM withdrawals.  Maybe you should pick a better bank the next time.  Chime has no service fees and would be a better pick.  Bluebird has no fees.  Biggest issue you cant transfer funds out to another bank.

 

Returning Member
Feb 25, 2020 6:20:05 PM

So you can't transfer your money from your turbo tax card to your chime card?

Intuit Alumni
Feb 25, 2020 6:35:36 PM

@Desikimmet05  From Green Dot's website:  "No, you cannot transfer money from your Green Dot account to an outside bank account. At this time, you can only receive money to your Green Dot account using the Bank Transfer feature."

 

Reference:  Can I transfer money from my Green Dot account to an outside bank account?

Returning Member
Feb 25, 2020 7:15:05 PM

So the only way to take the money off my turbotax card is to go to an atm? And then find a place to load it into my Chime card?? 

Intuit Alumni
Feb 25, 2020 7:28:00 PM

Yes, there is a send money option by logging into your Turbo Tax card account. More help and guidance has been provided for you below.

https://ttlc.intuit.com/community/refunds/help/getting-to-know-the-turbo-prepaid-visa-card/00/25569

Level 2
Feb 26, 2020 8:15:57 AM

This reply is not helpful. How do you get the money off of the turbocard. 

Intuit Alumni
Feb 26, 2020 8:27:14 AM

You can access ATMs and visit a bank teller with a pin number to withdraw money from your card.  

Please view this fee schedule for fee information.  

https://www.turboprepaidcard.intuit.com/assets/docs/Turbo_Prepaid_Visa_Card-Fees_2017_10.16Update.pdf 

@Mcoley93

Level 3
Feb 26, 2020 8:42:32 AM

We have started to use Zelle.  TurboCard —> PNC Bank.  The catch is, we are limited to $500 per week.  

Level 2
Feb 26, 2020 9:49:51 AM

How do I transfer to zelle 

Level 1
Feb 26, 2020 10:06:21 AM

I just went to a Green Dot ATM that I located using your app to find a free ATM and it charged three dollars...?

Intuit Alumni
Feb 26, 2020 10:13:09 AM

@Heyall It could be a fee charged by the ATM owner. For more information, see: https://turbodebitcard.intuit.com/assets/docs/GD-Bank-Cardholder-Agreement-(Intuit).pdf

New Member
Feb 26, 2020 10:18:54 AM

Excuse my French... that will be a hell no! This has been the biggest headache getting money off this card. I’ve been to CVS atm allowed $400 withdrawal limit per transaction. I didn’t feel comfortable making more than 2 withdrawals from that little atm in the corner. And the atm gave me $20 increments . I did 3 $400 withdrawals , walked out the store looking like Gucci Mane. Still not all of my money. Guess I’ll head to Walmart . Smh...

New Member
Feb 26, 2020 10:19:52 AM

That’s right. Atm or Walmart money center.

Level 3
Feb 26, 2020 10:40:49 AM

At least y’all received a  card lol. I hate it here. Card not here filed feb 4 

Level 3
Feb 26, 2020 11:43:40 AM

I downloaded the Zelle app to my iPhone and added the debit card (TurboCard) and personal info.  Info used to do background check.  My father has Zelle at PNC.  It’s built into his banking app.  I then send funds to my fathers email address.  His email is registered with PNC and Zelle.  The funds show up in seconds.  Father can send thousand of dollars to me.  I can only send $500 from TurboCard to PNC. 

I did not try Zelle app to Zelle app since father has PNC account.  

I am trying to move $12,000 to my dads account so he can send it to Chime.  Chime has no fees.  At $500 per week it will take 24 weeks to move.  Something wrong with this picture. 

post additional questions.  

BTW we had to call Zelle to go thru detail background check. 

Level 1
Feb 26, 2020 11:51:51 AM

Don’t bother with ATMs I went to the post office and got myself three money orders for $1000. The post office will only cash up to 500 but I have a bank account I put the money orders in.

Or you could buy money orders at Walmart