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New Member
posted Jun 3, 2019 10:16:07 AM

Can i return turbo tax that I thought would work on my computer or get credit toward the online version?

I have mac 10.5 not 10.11 and can't update my computer? Your disk always worked in the past with my computer.

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1 Best answer
Level 15
Jun 3, 2019 10:16:09 AM

Go to this TurboTax website to request a refund of the software purchase - https://support.turbotax.intuit.com/forms/refund-request.jsp

See this TurboTax support FAQ for Mac minimum system requirements - https://ttlc.intuit.com/questions/1899173-minimum-system-requirements-for-turbotax-mac-software

1 Replies
Level 15
Jun 3, 2019 10:16:09 AM

Go to this TurboTax website to request a refund of the software purchase - https://support.turbotax.intuit.com/forms/refund-request.jsp

See this TurboTax support FAQ for Mac minimum system requirements - https://ttlc.intuit.com/questions/1899173-minimum-system-requirements-for-turbotax-mac-software