First, try refreshing your screen, then try clearing your browser's cache. Then log out and log back into TurboTax. You can also try using a different browser.
The following help article will show you how to clear your cache and delete your cookies.
This link will show you how to delete your cookies.
This link will help you clear your cache.
How to clear your cache - Community
If that doesn't work, then please contact TurboTax support through the link below.
What is the TurboTax phone number?