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New Member
posted Mar 2, 2021 10:50:39 AM

Can I get refunded the VISA payment for filing State tax?

when I was filing the state return I discovered the filing charge is $25. and my refund is $23. so I mailed instead of electronically filing.

0 2 584
2 Replies
Level 15
Mar 2, 2021 10:51:56 AM

To call TurboTax customer support

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

Customer support is available from 5 a.m. to 9 p.m. Pacific time

 

 

No one in the user forum can resolve a billing issue.  If you have a question about your TurboTax fees or billing, make sure you use the word “billing” in your request for help.  Do not use the word “refund.”

New Member
Mar 2, 2021 11:01:38 AM

Thanks for your reply.  I have tried numbers of times to call different phone numbers and always get the response that they are too busy to talk, try again or go to their website.

I will just have to protest the charge and let Visa deal with turbo tax.