Desktop software has a 60-day unconditional moneyback guarantee, so you can phone in and tell Customer Support you don't need the state programs.
They are open now, so this might be a good time before they get busy.
Use the form at the link below to schedule a call back, or it may provide a number. Hours are 5AM-9PM Pacific (8AM-12 Midnight Eastern) 7 days/week.
Where the form asks what product you are using, be sure in the dropdown menu to indicate "CD/download" and the proper operating system, then indicate which Edition.
https://support.turbotax.intuit.com/contact
Are you using Online TurboTax (web version) or desktop TurboTax (CD/download)?
Desktop software has a 60-day unconditional moneyback guarantee, so you can phone in and tell Customer Support you don't need the state programs.
They are open now, so this might be a good time before they get busy.
Use the form at the link below to schedule a call back, or it may provide a number. Hours are 5AM-9PM Pacific (8AM-12 Midnight Eastern) 7 days/week.
Where the form asks what product you are using, be sure in the dropdown menu to indicate "CD/download" and the proper operating system, then indicate which Edition.
https://support.turbotax.intuit.com/contact
I think there’s a misunderstanding. I only want a refund for the extra states I purchased. Thanks