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New Member
posted Jun 6, 2019 11:15:05 AM

Can I contact the irs to change my account number for direct deposit?

My bank account is charged off

1 29 21187
24 Replies
Level 15
Jun 6, 2019 11:15:07 AM

The IRS will not change the account for a direct deposit, but you may be able to ask them to cancel the deposit and to mail a check instead if you reach them in time.

IRS:  800-829-1040  hours 7 AM - 7 PM local time Mon-Fri

Listen to each menu before making the selection.
 
First choose your language. Press 1 for English.

    Then do not choose the first choice re: "Refund", or it will send you to an automated phone line.
    Instead, press 2 for "personal income tax".
    Then press 1 for "form, tax history, or payment".  
    Then press 3 "for all other questions."
    Then press 2 "for all other questions."  It should then transfer you to an agent, but there is likely to be a long wait.

I usually use a speakerphone so I can work on something else while waiting.

If you can't cancel the deposit, the IRS will attempt to deposit it in your bank, and if your bank refuses, it will go back to the IRS, who will issue you a check in the mail.

There is another scenario.   If you chose to pay any fees out of your Federal refund, an intermediary bank is involved.  The IRS will send the deposit initially to that intermediary bank where the fees are subtracted.  Then that bank will try to make the deposit to your bank.  If it fails, it will go back to the intermediary bank, and the intermediary bank would issue you the check by mail, less a $20 service fee.    If you did not use that service to pay the fees, then this paragraph won't apply to you.

New Member
Jun 6, 2019 11:15:09 AM

Thank you

Level 15
Jun 6, 2019 11:15:10 AM

You're welcome.  Good luck.

Level 15
Jun 6, 2019 11:15:12 AM

See above discussion.

New Member
Apr 7, 2020 4:18:20 PM

Account number and rotary number 

New Member
Apr 19, 2020 10:40:37 AM

im ask for my direct deposit from irs my old bank account is closed how get updated with new bank account direct deposit but my social security got my direct deposit account for coronavirus payment thank you 

Returning Member
Mar 13, 2021 12:34:35 PM

R number  [social security number removed]

Saving number [phone number removed]

Darren R  new account 

Intuit Alumni
Mar 13, 2021 12:41:43 PM

Please do not post your personal information on this public forum. It has been removed for your protection. 

 

If you have not already e-filed or mailed your tax return you can change the bank account information by going to the "File" section to make the change:

  • Login to TurboTax and go into your tax timeline, select the File tab.
  • There are three steps listed. Click on Start/Revisit next to Step 2.
  • You'll have the choice for in my bank for direct deposit or paper check to receive in the mail, make sure the I want my refund deposited into this account box is unchecked.
  • Select direct deposit, correct the information and then click continue at the bottom. 

Please see this TurboTax FAQ for more information if you have already filed your tax return this year with TurboTax.

New Member
Apr 5, 2021 7:48:48 AM

I need to changechange my account number so I can get my income tax my name is Sherry payton and my right account number is [phone number removed]8 and routing number is [social security number removed] please fix it so I can get my income tax please 

 

New Member
Apr 5, 2021 7:50:21 AM

I can't get a hold of them 

 

Level 15
Apr 5, 2021 7:52:51 AM


@Sherrykaye1980 wrote:

I can't get a hold of them 

 


Once the tax return has been filed and accepted by the IRS the method or means to receive the federal tax refund cannot be changed.

If your bank information is incorrect the bank will reject the direct deposit of the refund.  The refund is sent back to the IRS and the IRS will then mail the refund check to the address entered on the tax return.

New Member
Aug 3, 2021 12:40:21 PM

Need to change my bank account number so that my child tex credit can come to my new account with the irs

 

Level 15
Aug 3, 2021 12:41:44 PM


@Derrika 16 wrote:

Need to change my bank account number so that my child tex credit can come to my new account with the irs

 


Go to this IRS website and use Manage Paymentshttps://www.irs.gov/credits-deductions/advance-child-tax-credit-payments-in-2021

New Member
Aug 16, 2021 8:47:13 AM

Who do I call to give them my new checking account number to the IRS

Level 15
Aug 16, 2021 8:55:25 AM


@BerniceAshley65 wrote:

Who do I call to give them my new checking account number to the IRS


If you are referring to the bank account for a direct deposit of a tax refund, once the tax return has been filed and accepted the bank information cannot be changed.  If the information is incorrect the bank will refuse the deposit and send it back to the IRS.  The IRS will send the tax refund as a check in the mail to the address entered on the tax return.

 

If you are referring to the bank information for the Advance Child Tax Credit then go to this IRS website and use Manage Payments - https://www.irs.gov/credits-deductions/advance-child-tax-credit-payments-in-2021

New Member
Sep 27, 2021 11:02:38 AM

I’m trying too up date my checkin account for direct deposit

Level 15
Sep 27, 2021 11:08:30 AM


@Mknent wrote:

I’m trying too up date my checkin account for direct deposit


If you are referring to the bank account for a direct deposit of a tax refund, once the tax return has been filed and accepted the bank information cannot be changed.  If the information is incorrect the bank will refuse the deposit and send it back to the IRS.  The IRS will send the tax refund as a check in the mail to the address entered on the tax return.

Level 15
Sep 27, 2021 11:09:47 AM

@Mknent You cannot change how you want to receive your refund after you file your tax return.   If you gave the IRS banking information for a wrong or closed account, your refund will be sent back to the IRS and then the IRS will mail a check to the address on your tax return.

 

If this is about the monthly child tax credit payments---then use the portal on the IRS site to change your information.   You cannot change it on the TurboTax site.

 

https://www.irs.gov/credits-deductions/advance-child-tax-credit-payments-in-2021

Returning Member
Feb 10, 2022 6:47:20 PM

I need to change my bank account

New Member
Feb 10, 2022 7:36:10 PM

My name is Bernice Ashley my new account number is  [phone number removed]24. Routing number is [removed]  yes I did change my account number

Returning Member
Feb 10, 2022 7:41:44 PM

I asked them months ago to do that and they still did direct deposit I am in this exact situation

New Member
Feb 10, 2022 7:41:58 PM

My name is Bernice Ashley my new account number is [phone number removed]24. Routing number is [removed]  yes that is the right account number

Level 15
Feb 10, 2022 8:45:36 PM

@BerniceAshley65 This public user forum is NOT the place to enter or post your banking information.  Luckily for you the filter removed it so that identity thieves do not have it already.   Do not post personal information on this public web site.

 

Did you already e-file?  If you did NOT e-file you can go to the FILE section and change how you want to receive your refund.  If you want direct deposit you need the routing number and your own account number.

 

You cannot  change banking information while your return is in pending, nor can you change it after the return is accepted.  The IRS does not allow it.

 

If you e-filed:

Banking information for direct deposit is wrong

If you entered incorrect banking information for your refund, you can change it if your return is rejected.  If it is accepted, however, it is too late to change it.  The bank will reject the refund and send it back to the IRS.  Then the IRS will issue a paper check and mail it to the address you put on your tax return.  Expect a delay of at least a couple of weeks to receive your refund.

Here is what the IRS says about entering incorrect banking information

https://www.irs.gov/help-resources/tools-faqs/faqs-for-individuals/frequently-asked-tax-questions-answers/irs-procedures/refund-inquiries/refund-inquiries-18

New Member
Feb 24, 2022 3:55:40 AM

Can I contact the ITS to change my account numbers