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New Member
posted Apr 22, 2021 4:00:18 PM

Bought my tax file from Office Max, now I cant; print it. What do I do?

How do I get help on my tax form.  I want to print it.

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1 Replies
Level 15
Apr 22, 2021 4:02:22 PM

 

You appear to be posting from online software instead of the desktop CD/download software that the license code is for.  If you are using online, you are using the wrong program.  You need to switch to the desktop software to get what you paid for.  You have to download it, update it and open it up from your own hard drive to use it.  

 

https://ttlc.intuit.com/community/choosing-a-product/help/how-do-i-switch-from-turbotax-online-to-the-turbotax-software/00/26129