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New Member
posted Mar 30, 2022 8:48:30 PM

Birthday showing incorrectly

I've been trying to submit my tax returns, but it keeps coming back as rejected, with the reason being that my birthday doesn't match the records. I went to the intuit website and input my birthday, but for some reason it keeps displaying the wrong month. My birthday is 02/05/1978, but everytime i look in my information it says 03/05/1978. I keep going back to the edit info page and retyping my birthday, but it keeps showing the same wrong month. I dont know what to do and the deadline is approaching quickly

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1 Replies
Intuit Alumni
Mar 31, 2022 7:51:00 AM

Are you using Turbo Tax Online or the desktop product? if online, please clear your browser's cache, delete cookies and then attempt to make the edit again. If using the desktop program, please make sure your program is up to date. Additionally, here are the steps for fixing a rejected tax return.