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New Member
posted Jun 5, 2019 10:26:20 PM

Anyone who receive the reference code 9001 topic 152, receive an update after the verification part. I did the verification over the phone, now waiting.

Anyone who receive the reference code 9001 topic 152, receive an update after the verification part. I did the verification over the phone, now waiting.

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24 Replies
New Member
Jun 5, 2019 10:26:22 PM

What is the number to call to verify please I tried and tried to call but they kept telling me there was nothing wrong I had to wait 21 days from filing.

New Member
Jun 5, 2019 10:26:23 PM

You can try to ID verify via their website @ idverify.irs.gov. I tried this but the online system didn't recognize my info so I had to call the IRS. The number I was given to verify is 800.830.5084. Good luck.

New Member
Jun 5, 2019 10:26:25 PM

Will that delay my refund of turbo tax still says the 16th

New Member
Jun 5, 2019 10:26:26 PM

Turbo tax posts an estimated date of return. Once the tax return is filed, though, they do not track it's progress. This basically means once your tax return is filed it's between you and the IRS (scary words, I know). Here's my personal experience for what it's worth:

Typically, the representatives will tell you there's nothing they can do until the 21 days have passed. However, if you tell them you have received reference code 9001 they will look at your file. On the IRS end the reference code 9001 is simply listed as "system error" which is extremely unhelpful. This means they have to look at the notes on your file to see what the actual problem is. If I were you, I would call them again and ask if they can tell you why you have this error code. When I called in with this exact error code it took the rep fifteen minutes to find the problem. I was happy to wait and kept telling her to take her time. Keep us posted with what they tell you. Good Luck!

New Member
Jun 5, 2019 10:26:28 PM

This years tax season i received 9001 code and tax topic 152... this has to do with identity... i married this last summer and apparently Social Security didnt inform IRS of my name change and since that happened i had to answer questions of who i really am lol... boils down to now have to wait yet another 9 weeks on top of the 3 ive already waited for my refund... the representative said everyone with these showing up on the website will have to call and verify whom they truly are. Hope this helps...

New Member
Jun 5, 2019 10:26:29 PM

I receive the topic and code 9001. I had to wait about 14 days for a letter explaining a I’d Verify. I filed on 2/17 and I’d on 3/12. They said about 6-9 weeks but I got a change on my WMR with DDD 3/20. You do have to wait for a letter and 21 days to really get the answer you need. With all the fraud going on they can’t really I’d check without that control number. Hope this help someone.

New Member
Jun 5, 2019 10:26:31 PM

i did mine on the id verification website that my letter sent its been 4 weeks and nothing anyone have any in put

New Member
Jun 5, 2019 10:26:35 PM

Ok. I think my situation applies to you so here it is. I filed on 1/12/16 and was accepted on 1/14/16. I had one bar until 2/1/16 then it disappeared and I got the whole "we can not provide you with any information about your tax refund...if you need further information call and provide reference code 9001..blah blah blah". I waited to call hoping the backlog was the reason and it would update soon but no such luck. I called the irs number provided on WMR Wednesday 2/10/16 and was given the id verify number. I verified my id the same day. Up until this morning I still had the same message on WMR but this morning (2/13/16) I woke up to two bars and a ddd of 2/18/16. I know they say it can take up to 9 more weeks but it seems to be moving much faster than that. I hope this gives you some hope that you will get your money sooner than later.

New Member
Jun 5, 2019 10:26:37 PM

I actually woke up the same thing. Let's see what happens.

New Member
Jun 5, 2019 10:26:38 PM

That's great. My fingers are crossed for all of us.

New Member
Jun 5, 2019 10:26:40 PM

I verified on the 10th still no update on WMR for me

New Member
Jun 5, 2019 10:26:41 PM

You can request a tax advocate if you can prove that waiting for your money is causing a financial hardship. You can find the form fairly easily with a web search (IRS Form 911- Request for taxpayer advocate service assistance). Good luck. @booker_niki

New Member
Jun 5, 2019 10:26:43 PM

Have anybody received their money ?

New Member
Jun 5, 2019 10:26:44 PM

Not me

New Member
Jun 5, 2019 10:26:46 PM

Not me called yesterday could hardly understand them I verified on Feb 15th.  The person kept saying something about Mar 7th not sure what they meant though hoping that is my ddd but wmr hasn't updated yet

New Member
Jun 5, 2019 10:26:48 PM

This is crazy!!!! Filed on 03/06/2017 called the number on 04/07/2017 and they are saying that the info was not entered into their system correctly (system error) and to allow an additional 12 weeks from today.
 for them to fix it.  Unaccpetable and to make matters worse the representative hung up on me becuase I asked for her supervisor.  Did not even use profanity. Im pissed.

New Member
Jun 5, 2019 10:26:49 PM

My return was accepted 1/21 and I went through the whole code 9001 thing. Was able to verify identity via phone on 2/12 and was given the same 9 week wait period. Checked WMR on 2/20 and it was updated with a DDD of 2/24. Roughly 2 week wait. Let's see if I actually get it on the date list, though.

New Member
Jun 5, 2019 10:26:51 PM

Well the system is updating right now so I can't log on ... I am praying for an update

Level 1
Jun 5, 2019 10:26:52 PM

Did you get an update?? I did not

New Member
Jun 5, 2019 10:26:53 PM

No

Level 1
Jun 5, 2019 10:26:55 PM

Sooooooo I had an irs agent spend 40 minutes with me on the phone today and when i had to go into the office to verifying identity it never got released so it has just been sitting there. I had to go back into the local office and have them release it. So now I just have to keep waiting ......  "Awesome"  ugh

New Member
Jun 5, 2019 10:26:57 PM

Dhutchtaxes did you get you refund just to check to give the rest of us a glimmer of hope

New Member
Jun 5, 2019 10:26:58 PM

That is terrible @austinsmommy2001

Level 1
Jun 5, 2019 10:27:00 PM

@lovedontrun it really is... I'm so mad right now. They should have to pay us interest like we do them when we owe the government