Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
New Member
posted Mar 15, 2024 11:17:16 AM

Amended Return Problem

I was filing and amended return yesterday. I was just about complete and I got to the point where the software asked me if I wanted to mail checks or use direct debit and my power went out. I tried going back into it today and I cannot pick up where I left off. The original screen shows what I was got back from the IRS but when I try to amend the return it shows that I already added the 1099 . I don't want two entries for the same thing, if I delete it I'm back to where I was so I essentially broke your software. I'm hoping you can get rid of all changes I made to my account yesterday (3/14) so I can start again 

0 1 1145
1 Replies
Expert Alumni
Mar 18, 2024 12:34:37 PM

Please call TurboTax Customer service.  Here is a link:  Turbo Tax Customer Service