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Why didn't last year's tax return transfer over in TurboTax Online?

SOLVEDby TurboTax252Updated December 13, 2023

First, make sure you're signing in with the same user ID that you used last year. Use our account recovery tool to see if you have other user IDs tied to your email address.

If you do, start a new return at turbotax.com with last year's login and we'll transfer your data over.

You can also see our instructions on transferring a PDF or .tax file.

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